Rentral Privacy Policy

Current published version served directly from the Rentral document service.

Version 1Published May 2, 2026Updated May 2, 2026Locale en-US

PRIVACY POLICY

**Last Updated:** [April 7th, 2026]

This Privacy Policy describes how **Rentral Inc.** ("Rentral", "we", "us", or "our") collects, uses, discloses, and protects personal information when you access or use the Rentral platform, including any websites, applications, and related services (collectively, the "Platform").

By using the Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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1. SCOPE

This Privacy Policy applies to all Users of the Platform.

It does not apply to:

  • Third-party services integrated with the Platform
  • External websites linked from the Platform
  • Transactions conducted outside the Platform

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2. INFORMATION WE COLLECT

2.1 Information You Provide

We collect information you provide directly, including:

  • Name
  • Email address
  • Phone number (if provided)
  • Account credentials (securely stored)
  • Business information (name, locations, listings)
  • Listing content (descriptions, images, pricing)
  • Communications with support

2.2 Account and Usage Data

We automatically collect certain information, including:

  • IP address
  • Device and browser information
  • Session activity
  • Platform usage data
  • Log data (errors, requests, timestamps)

2.3 Payment Information

Payments are processed by third-party providers (e.g., Stripe).

We do not store full payment card details. We may receive:

  • Billing status
  • Subscription details
  • Limited billing metadata

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3. HOW WE USE INFORMATION

We use collected information to:

  • Provide, operate, and maintain the Platform
  • Manage accounts and authentication
  • Process subscriptions and billing
  • Enforce plan limits and entitlements
  • Provide customer support
  • Improve performance and reliability
  • Monitor and prevent fraud, abuse, and security incidents
  • Communicate with Users (service-related messages)

We may also use information for internal analytics and product development.

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4. EMAIL COMMUNICATIONS

We may send:

  • Account-related emails (verification, password reset, billing)
  • Service notifications (updates, security alerts)
  • Operational communications

We may send marketing or promotional communications in compliance with applicable laws. You may opt out of such communications where required.

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5. COOKIES AND TRACKING

We use essential cookies and similar technologies to:

  • Maintain user sessions
  • Authenticate users
  • Ensure platform security

We do not currently use third-party advertising trackers.

You may disable cookies through your browser settings, though this may impact functionality.

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6. HOW WE SHARE INFORMATION

We may share information with:

6.1 Service Providers

Including:

  • Hosting providers (Vercel, DigitalOcean)
  • Storage providers (Cloudflare R2)
  • Email providers (AWS SES or equivalent)
  • Payment processors (Stripe)

These providers process information on our behalf.

6.2 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect rights, property, or safety

6.3 Business Transfers

In the event of a merger, acquisition, or sale, information may be transferred as part of the transaction.

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7. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide the Platform
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

Account data may be deleted upon request, subject to legal retention requirements.

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8. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

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9. INTERNATIONAL DATA TRANSFERS

Your information may be stored and processed in countries outside your jurisdiction, including Canada and the United States.

By using the Platform, you consent to such transfers.

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10. YOUR RIGHTS

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where applicable

To exercise these rights, contact: **legal@rentralglobal.com**

We may require verification of identity before processing requests.

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11. CHILDREN’S PRIVACY

The Platform is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

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12. THIRD-PARTY SERVICES

The Platform may integrate with third-party services.

We are not responsible for the privacy practices of such services.

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13. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Changes will be effective upon posting. Continued use of the Platform constitutes acceptance of the updated policy.

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14. CONTACT

Rentral Inc. 200 Clearview Avenue, Suite 626 Ottawa, ON K1Z 8M2 Canada Email: legal@rentralglobal.com